| Description: | Telephone customer service training for call centers, receptionists, help desk and other customer service representatives. Online web-based training as low as $45 per person. DvD video training also available, as well as onsite workshops delivered by certified master trainers. This is the most effective customer service training for CSRs available. Modules include telephone etiquette, handling complaints, up-selling, solving problems and service-oriented attitude for CSRs. |
