Frequently Asked Questions

• How do boiling water taps work?
  Watch QETTLE's Todd and Dan explain how a boiling water tap works, and understand the difference between a true boiling water tap and an instant hot water tap. A QETTLE tap is connected to an undersink boiler tank and filter system. Boiling water taps are indispensable for everything from instant hot drinks to speedy pans of boiling water for pasta, rice and vegetables. The best boiling water taps are 4 in 1 taps, which in addition to boiling water, also provide filtered drinking water, plus normal hot and cold flows of water.

  
• How much is a boiling water tap?
  At around just over £500.00 for a complete QETTLE boiling water tap, QETTLE is much more affordable than other 100°C boiling water taps. However, our secret is the ingenious, fully patented tech inside a QETTLE tap. Unlike other boiling water taps, QETTLE does not use expensive, electronic parts. Instead, it uses an award-winning, British-designed mechanical internal system which significantly reduces its cost. Maintenance is simple and inexpensive, and no specialist servicing is required. We have been innovating multi-functional kitchen taps for over 50 years, and we are justly proud of QETTLE’s clever design, performance and affordability. Why not spread the cost of your QETTLE by opting for our new, easy payments with 0% interest?
• How much does it cost to run?

   

   

  On standby, our 4L boiler tank uses 35Wh. Based on an electricity cost of 28p per kWh, this means the daily running cost of a QETTLE would be just under 24p.
  
  If you used 4 cups of boiling water a day, 134Wh would be consumed. This would add 3.5p to the daily running cost - working out at a cost of just under a penny per cup.
  
  Please note the usage/cost can differ depending upon whether cups are drawn separately or at the same time.

  Published cost per unit (kWh) of electricity

  Enter the price, per unit, in pence (for example 28)

  
  CALCULATE

  Standby cost

  Power Consumed

  Cost Per Hour

  Cost Per Day

  Based on 4 cups

  Power Consumed

  Cost Per Cup

  Cost Per Day

  * all prices have been rounded to the nearest penny

• Are boiling water taps safe?
  A QETTLE boiling water tap could be considered as much safer than a kettle. Not only do QETTLE boiling water taps feature two-stage safety and a cool-touch spout, but, unlike a kettle, they are fixed in one place, cannot be pulled by a cable, and cannot topple over, spilling dangerous volumes of boiling water. All QETTLE taps come with a safety clip. When in place, the clip makes it impossible for boiling water to be dispensed. But even with the clip removed, it is still necessary for the tap’s handle lock to be deactivated before boiling water can be accessed. A small button on the tap’s handle must be pressed down at the same time as the handle is turned clockwise. Only then can boiling water be dispensed.

  
• What size are the boiler tanks?
  There are three sizes of boiler tanks. 2L, 4L and 7L. A 2L tank provides up to 4 cups of boiling water in one go and is ideal for two-people households. 4L tanks deliver up to 8 cups of boiling water in one go and are our best-selling tank. A 7L boiler tank will provide up to 14 cups of boiling water in one go, so is ideal for larger families and small office/commercial environments.